Terms of service

TERMS & CONDITIONS

ACCEPTANCE

This website is operated by VALEBONA AGENCY INC, operating under the brand name VALEBONA (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by the following Terms & Conditions, including all policies referenced herein. Your continued use of the website constitutes acceptance of these Terms & Conditions.

VALEBONA AGENCY INC reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the website. Continued use of the website following any changes constitutes acceptance of the updated Terms & Conditions.

ELIGIBILITY

Products available on this website are intended for purchase by individuals who are able to form legally binding contracts under applicable law.

ORDERS

By placing an order through this website, you are making an offer to purchase products subject to these Terms & Conditions and the prices listed at the time of purchase, including applicable taxes and shipping fees.

All orders are subject to acceptance and availability. VALEBONA AGENCY INC reserves the right to refuse or cancel any order at its discretion, including but not limited to situations involving product unavailability, pricing errors, or inaccuracies in product information.

Once an order has been confirmed and processed, it cannot be cancelled.

A contract between you and VALEBONA AGENCY INC is formed only when payment has been successfully processed and an order confirmation has been issued.

PRICING

All prices listed on this website are subject to change without notice and are displayed in the applicable currency at the time of purchase.

Prices do not include shipping fees unless otherwise stated. Shipping costs will be calculated and displayed at checkout prior to order confirmation.

TAXES & DUTIES

Applicable sales taxes may be charged depending on your location and will be calculated at checkout.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

TITLE & RISK

Ownership of the products remains with VALEBONA AGENCY INC until full payment has been received. Risk of loss or damage to products passes to the customer upon delivery to the shipping carrier.

RETURNS & REFUNDS

Returns and refunds are governed by our Returns Policy, which forms part of these Terms & Conditions. Please review this policy carefully before making a purchase.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, VALEBONA AGENCY INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, including but not limited to loss of profits, data, or business opportunities.

Nothing in these Terms & Conditions shall limit any rights you may have under applicable consumer protection laws.

GIFT CARDS

Gift cards purchased on this website are valid for 6 months from the date of purchase unless otherwise stated. Gift cards are non-refundable and cannot be redeemed once expired.

MOBILE MESSAGING (IF APPLICABLE)

By subscribing to our SMS or mobile messaging services, you consent to receive recurring text messages from VALEBONA, including order updates and promotional messages. Message and data rates may apply depending on your mobile carrier.

Participation in this program is voluntary and not a condition of purchase. You may opt out at any time by following the unsubscribe instructions provided in the messages.

INTELLECTUAL PROPERTY

All content on this website, including images, text, logos, and designs, is the property of VALEBONA and may not be copied, reproduced, or used without prior written permission.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Canada, without regard to its conflict of law principles.